Privacy notice

Data controller

Store and Ship Türkiye is a service run by ÖZAKÇE ULUSLARARASI TİCARET A.Ş. under its supplisky brand. The data controller is ÖZAKÇE ULUSLARARASI TİCARET A.Ş.

• Address: İkitelli OSB Mah. Giyim Sanatkarları 1A Blok Sk., Giyim Sanatkarları Ticaret Mer. 1A Blok No: 1 A Blok İç Kapı No: 403, Başakşehir / İstanbul, Türkiye
• Email: info@ozakce.com

Data we process

When you fill in the application form and use the portal, we process:

• Identity and contact: name, email, phone.
• Company: legal name, city, sector, website, export experience, product groups, volume and timeline.
• Products and shipments: product records (HS code, dimensions, weight, cartons), shipment notices, requests and messages.
• Documents: files you upload to the portal, such as tax certificates, certificates and contracts.
• Account security: your password (stored only as an irreversible hash) and session data.
• Technical logs: IP address, date and time, requested page and browser details kept by the hosting infrastructure for security and operation.

Why we process it

Your data is processed to:

• Evaluate your application and open your portal account.
• Run the assessment, quotation and contract process.
• Prepare and track warehousing, customs and transport in Canada.
• Contact you and answer your requests.
• Keep accounts and the site secure and meet our legal obligations.
• Support you: our team can view your portal in read-only mode (it cannot change anything); every view is recorded with who made it.

How we collect it and on what legal basis

Data is collected electronically through the application form and the exporter portal, and processed on these grounds under KVKK Article 5(2): it is directly related to concluding or performing a contract (c), it is needed to meet a legal obligation (ç), it is needed to establish, exercise or protect a right (e), and our legitimate interest, provided it does not harm your fundamental rights and freedoms (f).

Who we share it with

As far as the service requires, data is shared with:

• Our Canadian partner Store and Ship (Abbotsford, British Columbia): company, product and shipment details and the contact details of the person in charge, to set up warehousing and fulfilment.
• Customs brokers and carriers involved in the process: only what the shipment in question needs.
• Competent public authorities: where the law requires.
• Our hosting provider Cloudflare: the site and portal run on Cloudflare; the database is kept in the European Union jurisdiction.
• Transfers abroad are made in line with KVKK Article 9.

How long we keep it

Data is kept for as long as the purpose requires and for the retention periods set by law. If your application does not proceed or you ask us to close your account, data we are not legally required to keep is deleted or anonymised.

Cookies

This site uses no advertising or analytics cookies and no third-party tracking; all files, including fonts, are served from our own servers. Only two cookies are used:

• Session cookie: set when you log in to the portal and keeps you logged in for 30 days; removed when you log out. Required for the portal to work.
• Theme cookie: remembers your light/dark theme choice for one year; set only if you use the theme button.

Your rights

Under KVKK Article 11 you can learn whether your data is processed and request information about it, learn the purpose of processing and whether it is used accordingly, know the third parties it is transferred to in Türkiye or abroad, ask for incomplete or incorrect data to be corrected and for data to be deleted or destroyed under the conditions of Article 7, ask for these actions to be notified to third parties it was transferred to, object to an outcome against you arising solely from automated analysis, and claim compensation for damage caused by unlawful processing.

• Send your request by email to info@ozakce.com or in writing to the address above. Requests are concluded within 30 days at the latest and, as a rule, free of charge.